1. Account Creation & Access Setup
Access credentials to the Alya Merchant Platform are created for the designated personnel within your organization.
Based on your operational needs, multiple users can be added to enable your teams to efficiently manage Alya transactions and operations.
2. Team Training
A dedicated training session is organized to walk your team through the Alya payment ecosystem, covering:
Transaction creation and real-time tracking.
Customer guidance and support during checkout.
Core features and tools available on the merchant platform.
Post-sale operations and management.
3. Deployment
Depending on your corporate structure, Alya can be deployed across one or more physical retail locations and/or integrated directly into your e-commerce website.
Our team closely coordinates every deployment phase with you to ensure an optimal and seamless launch.
4. Post-Launch Support
Following deployment, our support teams remain fully available to assist you, optimize your usage, and answer any ongoing operational questions regarding the solution, you can reach us via:
In-app chat within the Alya application
Our dedicated WhatsApp line
By email: [email protected]