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How to use Alya in retail shops?

For optimal tracking, our team sets up a separate Alya account for each of your stores. In addition, we configure customized access permissions and roles for each of your employees, perfectly aligned with their specific duties.

The Sales Journey in 3 Simple Steps

1. Log In

Go to the Alya application and log in using your standard credentials.

2. Set Up the Sale

  • Initiate a new transaction directly on your dashboard by entering the total transaction amount.

  • Ask the customer for their mobile phone number.

  • Enter the receipt or purchase order number.

  • Fill in the product name, its category, the quantity, and the total amount of the receipt.

  • Once the transaction is logged, your customer will receive an SMS containing instructions.

  • If your customer already has an account: They finalize their payment in a few seconds directly on their mobile device.

  • If this is their first purchase with Alya:

    • They click the link received via SMS.

    • They fill in their personal and banking information.

    • They verify their identity.

    • They confirm their financing plan and complete the checkout from the "Purchases" tab.

🔒 Enhanced Security: 3D Secure validation (the bank confirmation code) is mandatory. It ensures that the customer initiated the transaction and securely registers the card for future monthly automated deductions.

3. Tracking and Finalization

To monitor the progress of your transactions in real time, click on the "Sales" button.

As soon as the status displays "Approved": The first monthly installment has been successfully charged and the sale is validated. You can hand over the items to your customer with complete peace of mind.

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